These terms govern your use of the Cool Air Tech website and set out the basis on which we
supply pharmaceutical products, cleanroom solutions, chemicals, HVAC systems and
engineering services. Please read them before using this site or placing an order with us.
1.Acceptance of these terms
By accessing or using this website you accept these terms. If you do not accept them,
please do not use the site.
Sections 6 to 14 apply where we supply products or services to you. If we have signed a
separate written contract, purchase order acceptance or service agreement with you, that
document takes precedence to the extent it conflicts with these terms.
2.Definitions
“We”, “us”, “our”, “Cool Air Tech” — Cool Air Tech, National Tax Number (NTN) G609620-5, having its head office at Plot No. B-1 36, Sector No. 5, Metroville S.I.T.E, Karachi, Pakistan.
“You”, “the Client” — the person or organisation using this website or purchasing products or services from us.
“Site” — the website at www.thecoolairtech.com.
“Goods” — the products, equipment, components, chemicals and materials we supply.
“Services” — the design, engineering, fabrication, installation, testing, validation, commissioning, training and maintenance work we carry out.
“Premises” — the location at which we deliver Goods or perform Services.
3.Use of this website
You may browse this site and use it to learn about our products and services. You may not:
use the site for any unlawful purpose, or in a way that breaches Pakistani law;
attempt to gain unauthorised access to the site, its server or any connected system;
introduce malicious code, or interfere with the operation or availability of the site;
copy, scrape, republish or commercially exploit the site’s content without our written permission; or
use our name, logo or content in a way that suggests an association or endorsement that does not exist.
Misuse of a website or information system may be an offence under the Prevention of
Electronic Crimes Act, 2016. We may restrict access to the site where we reasonably
believe it is being misused.
4.Website content and accuracy
The information on this site is provided for general guidance about our capabilities. It
is not technical advice for any particular facility, and it is not an offer to sell.
Product specifications, classifications, images, capacities and illustrations are
indicative. Cleanroom classifications and particle counts shown on this site summarise
the ISO 14644-1 standard for orientation only — the standard itself governs in any
case of difference. Design and equipment selection for your facility must be confirmed in
writing for your specific process, layout and regulatory requirements.
We may change or withdraw content at any time. We do not warrant that the site will be
uninterrupted or free of errors.
5.Intellectual property
The content of this site — including text, layout, graphics, photographs, diagrams
and the Cool Air Tech name and logo — belongs to us or is used with permission, and
is protected by law. You may view and print pages for your own internal reference. Any
other use requires our written permission.
Drawings, designs, calculations, specifications and validation protocols we prepare
remain our intellectual property unless we agree otherwise in writing. They are provided
for use on the project they were prepared for and may not be reused on other projects or
passed to a competitor.
Client logos shown on this site remain the property of their respective owners and are
displayed to identify projects and relationships only.
6.Enquiries, quotations and orders
Enquiries made through this site, by email or by WhatsApp are requests for information.
They do not create a contract.
A quotation is an invitation for you to place an order and is not itself binding on us.
Quotations are valid for the period stated on the quotation, and where no period is stated, for 30 days from its date.
A contract is formed only when we accept your purchase order in writing, or begin work at your written instruction.
Quoted scope, prices and timelines assume the information you provided is accurate and complete. Where site conditions or requirements differ from what was described, we may revise the quotation before proceeding.
Changes to an agreed scope must be recorded in writing and may affect price and schedule.
Orders for imported equipment or made-to-order items may not be cancelled once placed
with the manufacturer, except on terms agreed in writing.
7.Prices, taxes and payment
Prices are quoted in Pakistani Rupees unless the quotation states otherwise.
Prices are exclusive of sales tax and other applicable government levies, which are charged in addition at the prevailing rate.
Where tax is required to be withheld from a payment, the applicable certificate must be provided to us.
Payment terms are those set out in the quotation or contract. Where advance payment or a stage payment schedule applies, work proceeds on receipt of the relevant payment.
Where prices depend on imported components, they may be subject to variation in the event of a material change in duties, taxes or exchange rates before delivery, as stated in the quotation.
Goods remain our property until paid for in full.
We do not take payments through this website. We will never ask you to send payment to
a bank account communicated only by email or messaging — if you receive such a
request, please telephone our office on the number below to verify it before paying.
8.Delivery, site access and client obligations
Delivery and completion dates are estimates given in good faith and are not guaranteed
unless expressly agreed in writing. Timelines assume timely access, approvals and
payments.
To allow us to perform the Services, you agree to:
provide safe, timely and uninterrupted access to the Premises for our personnel and subcontractors;
provide accurate drawings, process information and utility details, and notify us of any hazards at the Premises;
make available the necessary power, water, drainage and lifting or scaffolding arrangements as agreed;
ensure that civil, electrical or other works to be carried out by others are complete when required;
arrange any permits, approvals and site inductions required at your facility; and
review and approve drawings and submittals within the agreed period.
Delay or standing time caused by matters within your control may be charged, and may
extend the completion date.
Risk in Goods passes to you on delivery to the Premises or to your nominated carrier.
Shortages or visible damage must be notified to us in writing within 7 days of delivery.
9.Testing, validation and documentation
Where testing, validation or certification forms part of an agreed scope, it is performed
against the acceptance criteria and standard recorded in the contract, using calibrated
instruments, and reported in a documentation package.
Test results describe the condition of the installation at the time of testing under the
stated occupancy state. Continued performance depends on correct operation, housekeeping,
gowning discipline, filter changes and periodic requalification at your facility. We are
not responsible for a loss of classification arising from how a room is operated or
maintained after handover.
Regulatory approval of your facility rests with you. We support your qualification effort
with documentation and technical assistance, but we do not warrant the outcome of any
inspection by a regulatory authority.
10.Warranty
We warrant that Services are performed with reasonable skill and care, and that Goods we
supply conform to the agreed specification, for the warranty period stated in the
contract, and where none is stated, for 12 months from handover.
Where equipment is manufactured by a third party, the manufacturer’s warranty applies and we will assist you in claiming under it. The warranty does not cover:
consumable items such as filters, gaskets, lamps, belts and fluids;
normal wear and tear;
fault or damage caused by incorrect operation, neglect, or failure to carry out required maintenance;
modification, repair or relocation carried out by anyone other than us or a party we approve;
damage from power supply irregularities, water ingress, contamination, or unsuitable ambient conditions; or
work by others, or materials supplied by you or by another contractor.
Warranty claims must be notified to us in writing promptly after the fault appears. Our
obligation is, at our option, to repair or replace the affected item, or to credit its
price.
11.Maintenance and service contracts
Annual maintenance contracts and periodic service agreements are governed by their own
scope, visit frequency, response times and pricing, as recorded in the signed agreement,
read together with these terms.
Unless the agreement says otherwise, spare parts, filters and consumables are charged
separately, and work required outside the agreed scope is quoted before it is carried
out.
12.Confidentiality
Each party will keep confidential the technical, commercial and process information the
other shares in connection with an enquiry or project, and will use it only for that
purpose. This does not apply to information that is already public, that is received
lawfully from someone else, or that must be disclosed by law or to a regulatory
authority.
We will not name you as a client or use your logo publicly without your permission.
13.Circumstances beyond our control
We are not liable for delay or failure to perform caused by events outside our reasonable
control. These include natural disaster, flood, earthquake, fire, epidemic, war, civil
unrest, strike, act of government, import restriction, port or customs delay, failure of
public utilities or telecommunications, and interruption to the supply of materials.
Where such an event occurs, the affected obligations are suspended for its duration and
the timeline extends accordingly. If it continues for a prolonged period, either party
may end the affected contract, and you will pay for work properly carried out and
committed costs incurred up to that point.
14.Limitation of liability
Nothing in these terms limits liability for death or personal injury caused by
negligence, for fraud, or for any liability that cannot be limited under Pakistani law.
Subject to that:
we are not liable for indirect or consequential loss, including loss of profit, loss of production, loss of a batch or product, loss of contracts, loss of data, or costs arising from regulatory action; and
our total liability in connection with a contract is limited to the amount paid by you under that contract.
You are responsible for satisfying yourself that the specification you approve is suitable
for your process and for your regulatory obligations.
Use of this website is at your own risk. We are not liable for loss arising from reliance
on general information published on the site, as distinct from written advice given for
your project.
15.Third-party links and brands
This site may link to websites operated by others. We do not control them and are not
responsible for their content, products or practices. Third-party trademarks and brand
names appearing on this site belong to their respective owners.
16.Privacy
Information you send us is handled as described in our
Privacy Policy, which forms part of these terms.
17.Governing law and jurisdiction
These terms, and any contract for the supply of Goods or Services, are governed by the
laws of the Islamic Republic of Pakistan.
The courts at Karachi have exclusive jurisdiction over any dispute, unless we agree
otherwise in writing. Before commencing proceedings, the parties will attempt in good
faith to resolve the matter through discussion between their authorised representatives.
If any provision of these terms is found to be unenforceable, the remaining provisions
continue in force.
18.Changes to these terms
We may update these terms from time to time. The version published on this page at the
time you use the site or place an order is the version that applies, and the date at the
top of the page shows when it was last revised.
19.How to contact us
For any question about these terms, please contact us: